Contact information

Contact Information

We’re here to help with any questions regarding your order, delivery, products or general enquiries.

Customer Support

Email: fixdessertchocolatieruk@gmail.com

For the fastest assistance, please include your full name and order number when contacting us about an existing order.

Order & Delivery Enquiries

If you have a question regarding an order, please provide:

• Your full name
• Order number
• Email address used when ordering
• A brief description of your enquiry

If you are contacting us regarding a damaged order, please also include clear photographs of the product and packaging.

Response Times

We aim to respond to customer enquiries as quickly as possible. During particularly busy periods, response times may be longer than usual.

Business Enquiries

For general, wholesale, partnership or other business enquiries, please contact:

fixdessertchocolatieruk@gmail.com